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Privacy Policy

A legal disclaimer

​PRIVACY POLICY (2025)

At 4B's Disability, we are committed to protecting the privacy and confidentiality of personal information we collect from our clients, employees, contractors, and other individuals with whom we interact. This Privacy Policy outlines how we handle the personal information in accordance with the Australian Privacy Principles (APPs) as specified in the Privacy Act 1988 (Cth It also includes information about how consent is obtained and when and how information may be disclosed when necessary. 1. Collection of Personal Information: We may collect personal information in order to provide disability and NDIS-related services. This information may include but is not limited to: - Name, address, contact details, and date of birth - Health information and medical history - Information related to NDIS plans and funding - Educational and employment background - Financial information (if necessary) - Any other information required for the provision of services - Cultural or religious preferences - Disability or health-related information - Financial details (for billing purposes) - Third-party information with consent 2. Use of Personal Information: Personal information collected by 4B's Disability will only be used for the purpose for which it was provided, unless otherwise required or permitted by law. The main purposes of collecting and using personal information include: - Assessing and delivering appropriate disability and NDIS-related services - Ensuring continuity of the service provision - Complying with legal obligations and requirements - Facilitating communication and providing updates related to the services - Monitoring and evaluating the quality of our services - For any other purpose necessary in connection with the above 3. Storage and Security: We will take reasonable steps to protect your personal information from unauthorised access, misuse, interference, loss, or disclosure. Personal information may be stored electronically on secure servers or in physical form, using appropriate security 4. Disclosure of Personal Information: We understand the sensitivity of personal information and will only disclose it when necessary and as permitted by law. We may disclose personal information to: - Contractors or service providers, only to the extent necessary for them to provide their services to us or on our behalf - Healthcare professionals or specialists involved in the care or treatment of the Team Member - Government agencies, such as the National Disability Insurance Agency (NDIA) or third-party funding bodies, as required for the provision of services and meeting obligations under NDIS - As otherwise required or authorised by law 5. Consent to Disclose Information: By engaging with 4B's Disability and providing personal information, you consent to the collection, use, and disclosure of your personal information as set out in this Privacy Policy. We may obtain your consent either in writing, orally, or through implied means, depending on the circumstances and the sensitivity of the information. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions. However, please note that withdrawing consent may result in us being unable to provide certain services. 6. Right to Access Personal Information: 4B's Disability aims to ensure that the personal information it holds is accurate, complete, and up to-date. Individuals have the right to request access to their personal information held by us. If any personal information needs correction or update, please contact us, and we will promptly rectify it in accordance with applicable laws. 7. Complaints: If you have any concerns regarding the handling of your personal information or wish to file a complaint, please contact us using the details provided below. We will treat your privacy concern or complaint seriously and will investigate it within a timely manner. We reserve the right to update or modify this Privacy Policy at any time without prior notice. The most current version of the policy will be available on our website.

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